This past week the hose pipe ban was lifted. The people that must be obeyed decided that a month of on and off torrential rain would do for now. So then the sun came out. Just for a little while.
Mr D & I BBQ’d one evening. Lit the wood burner & I has some Pimms
It was so nice it got me to thinking about this year, this summer & how much of a changed woman I feel.
I thought I’d share with you what’s not to miss about working in my previous role serving the good old general public, by way of giving you some hints about how not to behave as a customer.
Please don’t…. Move the sign/chairs/general barricade that has been put in your way before the shop is open to stop you from walking over the floor that is being cleaned! Yes see that girl with the mop? She’s not ready! That sign on the window? That says Closed!!
Please don’t…..Walk in and assume you can jump the ten person deep queue by sneaking around the the other end of the counter and trying to catch the eye of the new girl who hasn’t got her confidence up yet to tell you that there’s a queue! So join it!!
Please don’t….spend the few minutes while you’ve been waiting your turn gossiping to your friend then realise you don’t haven't a clue what you want…there are other people waiting to be served!
Please don’t…. keep talking on your mobile phone when the girl is trying to figure out by your hand gestures what it is you want. Hang up! It’s just rude!
Please don’t…. tell the girl how she should make a coffee/ice cream because that’s how they do it in Italy/America. You are in England. If they make it so good over there, don’t let the door smack you on the arse on the way out!
Please don’t….let your child run riot around the shop, see that sign? It says Children are not allowed to play on the stairs..or go into the kitchen. That girl with the big heavy bucket? That’s going to land on your precious child’s head if you don’t get control!
Please don’t…..ask where the milk is when you are brought your cups of coffee. Only two hands………
Please don’t…..walk in at 5 to closing, order something and settle down for the night.
I’m quite fussy when I go into a shop/cafe about customer service, but having been on the other side of the counter I do feel for the poor staff running around.
As summer is approaching, I’m often asked if I regret changing my job.
Although there were obviously things I loved about it or I wouldn’t have stayed for 8 yrs, the bottom line is that no. I don’t regret it. I might do a post about my new job ( s ) soon and how they have changed my lifestyle…